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  CRM Approach - A Well Planed Business Strategy Not a Mere Technology

Customer relationship management (CRM) has transitioned and evolved over the last few years.  Its adoption is powered by the rapid growth and popularity of SaaS tools. Too many companies have adopted CRM in order to cater to customers in a better manner and hence build loyalty. However, often implementing CRM does not yield the results as expected. CRM policies turn out to be ineffectual. This happens because, organizations over emphasize on CRM as a technology and undermine its importanc...

   customer relationship management services, CRM development, CRM Solutions, customer service manageme     2014-08-28 05:50:49

  Relationship oriented website vs content oriented website

Relationship oriented website is a kind of website based on friend circle, people come to the website to share news with their friends and see what's happening around their friends, these websites include Facebook, Twitter and Tumblr. While content oriented website is a kind of website based on unique content, people come to the website to find information or find answers for their questions, these websites include TechCrunch, The Verge and Medium. Most of websites on the Internet nowadays belon...

   Relationship oriented,Content oriented, Loyalty     2013-07-11 09:20:37

  My ten development principles

After several years developing software, I have acquired a very a strong opinion on how software should be developed, I actually have come to the conclusion that everything boils down to 10 principles, that if well implemented, will make any software development successful. 1.- Customer first. “If we don’t take care of the customer… somebody else will.” Customer first means focusing from a customer perspective on real value for the product being developed,...

   Principle,Software,Development,Communica     2011-08-15 07:28:55

  Which one cost more in development : Android vs iOS

As for which platform has more development cost, there are many different views. Using Android we no need to spend money on an expensive Mac computer, iOS test machine and $99 year fee for each developer account. While developing iOS apps does not require much testing, screen adaption, debug and script compatibility considerations. Let's see a few views shared by some developers. Nan Li, ERP/SAP/Mobile network/Japan/Apple/KKK@ifanr Because of the performance of iOS, it actually has domina...

   Android,iOS,Development cost,Comparison     2012-03-23 13:39:48

  Telecom elements in WeChat

As an engineer who spends much time on focusing on WeChat like applications(Skype, Fring, Viber, Kik Messenger, WhatsApp, Talkbox, LINE, Kakao Talk) , I would like to share with you the telecom element in WeChat to show the inheritance and integration of traditional telecom services in the Internet service and applications.First, WeChat is an application to send messages, the fully IP-based messaging capabilities may replace the traditional telecom services such as SMS, MMS and VMS ,This is ver...

   WeChat,Telecom operator     2013-04-13 20:29:46

  Embrace open source

In past few days, there are many tech news which are related to open source. For example, Microsoft enables Linux on its Windows Azure cloud, Facebook open sourced its C++ library Folly and Samsung joined Linux foundation. Now more and more big companies realize the power of open source and are willing to contribute to the open source community. It will benefit not only developers but also these big companies as well.By providing some open source libraries or projects, developer may reduce their...

   Open source,Microsoft,Samsung,Facebook,Linux     2012-06-06 05:37:59

  Writing unit tests for legacy code – an open letter to developers I work with

This is an email I sent today to developers who work with me, it is exactly as I wrote it except for project and developer names which I’ve redacted. Dear Developers, S asked me a difficult question today, and I think the answer (which took me a few minutes to arrive at) is worth sharing with all developers, mainly because many of you will surely face the exact same problem especially in [maintenance and enhancement] projects. By now I think it is crystal clear that one of our non-ne...

   Unit testing,Open letter     2012-02-09 05:39:56

  5 Pro Tips Social Media Managers Swear By

Digital marketing is ruling the world, and rightly so. It's cost-effective, it increases business growth and helps in building a brand reputation. But to get successful results, it is important to target the right audience. This is where a social media manager’s experience helps. Social media managers create and manage a brand’s promotion strategy by monitoring the activity of their core audience. They are responsible for handling social media accounts and running marketing campaigns...

   SOCIAL MEDIA     2021-05-02 06:51:18

  How GitHub Works: Hours are Bullshit

Frederick Winslow Taylor wrote the seminal analysis of management and efficiency in 1911 with The Principles of Scientific Management. He took the first scientific approach towards maximizing efficiency in manufacturing jobs. Time is money. Faster is better. More hours are better. Hours are bullshit Hours are great ways to determine productivity in many industries, but not ours. Working in a startup is a much different experience than working in a factory. You can’t throw more time at a...

   Work,Style,Time,Efficiency,Code,Enforcem     2011-08-19 07:42:32

  Must-Have Tech for Your Living Room

The living room is considered by many to be the central point of the home. Therefore, it makes sense that you would want to equip it with lots of enhancements to make it more relaxing and a great place for entertaining yourself, members of your family or household, and any guests. With so many different technological advancements over the last couple of decades, though, you might be stuck as to what you should pick and what would fit in with your lifestyle. To help you out a little, we have put...

   SMART HOME,RADIO     2020-10-26 10:14:32

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